Frequently Asked Questions
Everything you need to know about the Elovelle beauty experience.
Are Elovelle products cruelty-free?
Yes, we are committed to ethical beauty. All Elovelle products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is in its original packaging.
Do you offer international shipping?
Yes, Elovelle ships to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.